Privacy Policy
Our Privacy Policy
Welcome to Bloomest — your AI companion for every stage of motherhood. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app and services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using Bloomest, you agree to the terms of this Privacy Policy
Last Updated on July 06, 2025
Information We Collect
A. Information You Provide
Account Details: Name, email address, password, and optional profile photo.
Pregnancy & Postpartum Details: Due date, stage of pregnancy, postpartum stage, and preferences for tailored guidance.
Wellbeing & Tracking Data: Notes you enter about symptoms, moods, milestones, and baby’s growth.
Support Requests: Messages or feedback you send to our support team.
Community Participation: Posts, comments, or messages you share in Bloomest’s community spaces.
B. Information Collected Automatically
Device & App Data: IP address, device type, operating system, app version.
Usage Data: Features you use, session length, and interaction patterns (to improve the app).
Location Data: Only if you grant permission, for features like local resources or time‑zone‑based reminders.
Notification Preferences: Your settings for push notifications and reminders.
How We Use Your Information
We use your information to:
Provide personalized pregnancy and postpartum guidance.
Send reminders, wellbeing check‑ins, and relevant content.
Facilitate community interactions in a safe environment.
Improve app performance, features, and security.
Respond to your questions and support requests.
Comply with legal obligations.
Legal Basis for Processing (GDPR)
We process your data based on:
Contractual necessity: To deliver the Bloomest service you signed up for.
Legitimate interests: To improve the app, ensure security, and prevent misuse.
Consent: For optional features like marketing emails, push notifications, and location services.
Legal obligation: Where required by applicable law.
Data Sharing & Third Parties
We do not sell or rent your personal data. We may share data with trusted service providers who help us operate Bloomest, such as:
Cloud Hosting & Storage: For secure data storage.
Analytics Tools: To understand app performance and improve features.
Notification Services: To send reminders and updates.
Customer Support Tools: To manage and respond to your inquiries.
All third parties are required to comply with GDPR or equivalent standards.
Data Retention
We keep your personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. You can request account deletion at any time, and we will erase your data unless retention is legally required.
Your Privacy Rights (Under GDPR)
If you are in the EU or a similar jurisdiction, you have the right to:
Access your personal data.
Request correction of inaccurate information.
Request deletion of your data.
Withdraw consent at any time (for example, for marketing).
Object to or restrict processing.
Receive your data in a portable format.
File a complaint with your local Data Protection Authority.
To exercise these rights, contact us at: privacy@bloomest.app
Data Security
We use industry‑standard security measures to protect your data, including:
HTTPS encryption for all communications.
Encrypted storage of sensitive information.
Access controls and authentication for internal systems.
Children's Privacy
Bloomest is intended for adult users, particularly mothers and mothers‑to‑be. We do not knowingly collect personal data from children under 16 without parental consent.
International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and notify you via the app or email.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us: Email: support@bloomest.app
