In danger right now?
Call 911, or 999 in the UK
Gentle when it’s heavy.
Clear when it’s urgent.
Laurence is an AI, not a doctor or an emergency service. Here is what happens when a night turns hard, and what she will never do.
Every message is read for danger first.
Before Laurence answers, a separate screen reads your own words three ways at once. Her own reading can add to it, but never locks your screen on its own.
I can’t do this anymore. I don’t know what I’m doing.
Danger signs
Phrases in many languages
A careful reading
What is happening, and to whom
A self-harm check
A separate net, always on
An ordinary reply
A quiet number card
A crisis line
The emergency screen
In an emergency, the number comes first.
If your words suggest an emergency in your body or your baby’s, or danger from someone, the emergency number for where you are fills the screen: call now, on speaker. The person who answers will guide you.
Closes in one tap, no timer
Your country, one tap to change
240+ countries and territories
People who answer, day and night.
When staying safe feels hard, your country’s crisis line comes up, with the emergency number beside it. Postpartum lines wait in Talk to a person.
United States
National Maternal Mental Health Hotline
Call or text, 24 hours, for expecting and new mothers. Free and confidential.
Postpartum Support International
Leave a message and a volunteer calls back. Not a crisis line.
In an emergency
Canada
Postpartum Support International
Leave a message and a volunteer calls back. Not a crisis line.
In an emergency
What Laurence will never do.
Diagnose you or your baby
She gives the pathway, never a verdict, and never rules danger in or out.
Play doctor in an emergency
No first aid and no lists of symptoms. The people on the line do that.
Make up a number
Only numbers from her checked list, for the country you’re in.
Replace emergency help
Laurence can’t call anyone or send help. Your local emergency number can.
Take orders from a file
A document or a photo is read as information, never as instructions, so nothing in it can switch help off.
Pretend to be human
She’s an AI, and she says so when it matters.
Safety first, for everyone in the house.
When it sounds like an emergency in your baby’s body, Laurence never weighs it up for you. You get the emergency number, and the people on the line take it from there.
The emergency number comes first, and on that turn Laurence never suggests reaching out to your partner.
A friend, a neighbour, a stranger in the street: Laurence gives you the number to pass on, with no alarm thrown at you.
Unwanted thoughts you didn’t choose are something you can say here. They never lock your screen, and Laurence stays with you.
Tested before it reaches you
250+
situations in the safety library
240+
countries and territories with an emergency number
0
numbers Laurence is allowed to invent
Privacy is part of safety
If you are in danger right now, call your local emergency number.
911 in Canada and the United States. 999 or 112 in the United Kingdom, and 112 across Europe. Bloomest is not an emergency service, and Laurence cannot send help.